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How h3p Handles Your Personal Information

Your privacy matters to us. This policy explains what data we collect when you use h3p, how we use it, and what you can do about it — including your account details, payment activity through bKash, Nagad, or Rocket, and how we store it…

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h3p How h3p Handles Your Personal Information
DATA HANDLING PRACTICES

How We Keep Your Account Information Safe

We apply encryption to data in transit and at rest, so what moves between your phone and our servers is not readable in plain text. Your account is protected by a one-time password sent to your registered mobile number every time you log in from a new device — that OTP step is not optional. Cookie use on h3p covers session cookies that keep you logged in, analytics cookies that help us see where the experience breaks, and no advertising cookies from third-party ad networks. You can clear session cookies from your browser settings without affecting your account balance.

Encrypted Storage

Account data, wallet references, and session logs are encrypted at rest. We use standard transport security for all connections between your device and h3p servers.

OTP Login Verification

Every new-device login triggers an OTP to your registered mobile number. This applies whether you access h3p through the browser or the app on any device.

Cookie Controls

We use session and analytics cookies only. No third-party ad network cookies are set. You can manage or clear cookies from your browser without losing your account data.

Data Requests and Corrections

You can request a copy of your data or ask us to correct inaccurate details at any time. Contact support with your registered number and we will process it directly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to update something on your account, our support team can help. You can reach us through live chat inside your account, by email, or through the help section in the app. We aim to respond to data-related requests within a few working days. Your request goes to the same team that handles account and wallet queries, so reference your registered mobile number when you write in.

Live Chat Open your account, tap the chat icon, and write to us directly. Available during our support hours for account and privacy questions.
Email Support Send your data request or privacy query to our support address. Include your registered number so we can locate your account quickly.
In-App Help Go to Settings then Help inside the h3p app or browser. The privacy section walks you through how to raise a request or update your details.

Common Questions About Your Data on h3p

Real questions from people who want to know exactly where their information goes and what they can do about it.

We collect your contact details, login credentials, device and session data, and payment references for bKash, Nagad, or Rocket transactions. We do not store your wallet PIN.

We do not sell your data. Some third-party processors, like payment verification services, handle limited data under strict agreements. They cannot use it for their own purposes.

Contact our support team via live chat or email with your registered mobile number. We will pull your account data and send it to you within a few working days.

Yes. Request account closure through support. We delete non-essential data on a rolling basis and keep only the minimum records required by applicable local regulations.

We use session cookies to keep you logged in and analytics cookies to improve the experience. You can clear these from your browser settings without affecting your account or balance.

Yes. Your access to h3p and how your data is handled depends on local law and the eligible regions we support. Check whether this service is available where you are.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.