Reference

Terms and Conditions That Govern Your h3p Account

These terms set out what you agree to when you open and use an h3p account — covering deposits through bKash, Nagad, or Rocket, how your wallet is managed, and the conditions under which our services are available.

bKash, Nagad, Rocket deposits coveredAccount wallet rules applyEligibility subject to local lawTerms updated with noticeContact support for clarifications
h3p Terms and Conditions That Govern Your h3p Account
HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

We handle your account data and wallet activity with clear internal rules — here is what that looks like in practice. Your account details, deposit history across bKash, Nagad, and Rocket, and betting records are stored securely and not shared with unrelated third parties. You can request a summary of the data held on your account at any time through the account messaging system. If you believe your account has been accessed without your permission, contact live chat immediately so we can freeze access and begin a review.

Account Security

Login is protected by OTP verification on your registered mobile number. If you change your number or device, you will need to re-verify before access is restored.

Data Retention

We retain transaction records — including bKash, Nagad, and Rocket deposits and withdrawals — for the period required under our internal compliance process and applicable rules.

Requesting Changes

To update personal details on your account, submit a request through account messaging with your registered contact information. We verify before making any changes.

Dispute Process

Wallet disputes — for example, a Nagad transfer showing sent but not credited — are reviewed within the timeframe stated in our dispute acknowledgement message sent to your account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear — or if you need to flag a concern about your account, a bKash or Nagad transaction, or a wallet dispute — you can reach our support team directly. We handle terms-related queries through live chat, email, and our account messaging system. Response times vary, so for urgent wallet issues, live chat is the fastest path.

Team online

Live Chat

Open the chat icon from any page while logged in. Use this for urgent account or wallet queries — including bKash and Nagad transaction questions.

Email Support

Send your query and account details to our support address. Suitable for non-urgent terms questions, document requests, or written records of your issue.

Account Messaging

Log into your account and use the internal message tool. Good for follow-ups on ongoing disputes or requests tied to your Rocket or Nagad wallet history.

Common Questions About Our Terms and Conditions

These are the questions we hear most often about how our terms work, what your account rights are, and how specific situations like payment disputes or account closures are handled.

Yes. All deposits and withdrawals through bKash, Nagad, or Rocket are covered by these terms. The conditions for each transaction type are the same regardless of which local wallet you use.

You can close your account before the updated terms take effect. Contact support via live chat or email, and we will process your wallet balance according to the standard withdrawal procedure.

No. These terms allow only one account per person. If we identify duplicate accounts, both may be suspended while we review. Wallet balances are handled through the dispute process.

Send a request through the account messaging system. Include your registered mobile number and the type of data you need. We will respond with the available records within a reasonable timeframe.

Access depends on your local law and eligible region. You are responsible for confirming that using this service is permitted where you are located before creating or operating an account.

Start a dispute through live chat or account messaging. Share your bKash transaction reference and the amount. Our team will trace the transfer and update you once the review is complete.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.